Terms of Service
Effective Date: August 27, 2026
Last Updated: August 27, 2026
Welcome to Craicpub.
These Terms of Service (“Terms”) govern your access to and use of https://craicpub.com/ and your purchase of products offered through our website.
The website is operated by PRECLOT PTE. LTD., a company registered in Singapore.
By accessing or using our website, or by placing an order through our website, you agree to be bound by these Terms, subject to any rights and protections that cannot lawfully be excluded or restricted under Singapore law.
Please read these Terms carefully before using our website or purchasing our products.
1. What These Terms Cover
These Terms explain the conditions under which Craicpub provides products and related services through our website.
For purposes of these Terms, “Products” means products offered for sale through https://craicpub.com/, including categories such as:
Necklaces;
Satin Scrunchies; and
Earrings.
These Terms apply together with any applicable product descriptions, checkout information, Shipping Policy, Return Policy, Privacy Policy, Payment Policy, and other policies expressly incorporated into the purchasing process.
If you do not agree with these Terms, please do not use our website or place an order.
2. Information About Us and How to Contact Us
Who We Are
The website is operated under the brand name Craicpub by:
PRECLOT PTE. LTD.
Website: https://craicpub.com/
Domain: craicpub.com
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Mobile: +65 6702 3107
Email: craicpub2@outlook.com
Working Hours: 9:00 – 18:00
How to Contact Us
You can contact us using the information above.
We may contact you using the email address, telephone number, delivery address, or other contact information associated with your order or customer enquiry.
Where these Terms refer to communication “in writing”, email or other electronic communication may be used where legally permitted.
3. Our Contract With You
Placing an Order
When you submit an order through our website, you are making an offer to purchase the selected Products subject to the information presented during the ordering process and these Terms.
Submitting an order does not necessarily mean that the order has been finally accepted by Craicpub.
We may review an order before accepting it, including availability, payment status, pricing, delivery information, and other relevant circumstances.
Order Confirmation
After you submit an order, we may send an automated order acknowledgement or confirmation.
An automated acknowledgement confirms that we have received your order request. It does not necessarily constitute final acceptance of the order unless the communication expressly states otherwise.
A contract for the purchase of Products will generally be formed when we accept your order and confirm that the order has been accepted for fulfilment, subject to applicable Singapore law.
If We Cannot Accept Your Order
We may be unable to accept or fulfil an order for reasons including:
The Product is unavailable;
There is an error in the Product description;
There is an obvious pricing or technical error;
Payment cannot be authorised or completed;
Required delivery information is incomplete or inaccurate;
We reasonably suspect fraudulent or unauthorised activity;
The requested transaction would violate applicable law;
A shipping restriction prevents fulfilment;
A technical or operational problem prevents fulfilment; or
Circumstances outside our reasonable control prevent fulfilment.
If we cannot accept or fulfil an order after payment has been received, we will provide an appropriate refund or other remedy where required by applicable law.
We will not use this provision to avoid obligations that have already arisen under an accepted contract or to unlawfully exclude consumer rights.
Order Numbers
We may assign an order number to your purchase.
Please retain your order number and include it when contacting us about your order.
4. Our Products
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, colours, specifications, and other product information displayed on our website are accurate and useful.
However, minor variations may occur because of:
Monitor and display settings;
Lighting conditions;
Photography;
Manufacturing variations;
Material characteristics;
Individual product differences; or
Other reasonable circumstances.
Product images may be provided for illustrative purposes.
For Necklaces, Satin Scrunchies, Earrings, and other Products, customers should review the applicable product description and specifications before placing an order.
Nothing in this section limits any statutory requirement concerning the conformity of Products with their description, quality, or other applicable contractual obligations.
5. Product Availability
Product availability may change from time to time.
We may limit quantities purchased by an individual customer where reasonably necessary, including because of:
Limited inventory;
Unusual purchasing activity;
Suspected purchasing abuse;
Promotional restrictions;
Supply limitations; or
Other legitimate operational reasons.
If we cannot fulfil an accepted order because a Product becomes unavailable, we will notify you and provide an appropriate remedy in accordance with the applicable contract and Singapore law.
6. Your Rights to Make Changes to an Order
If you wish to modify an order, please contact us as soon as possible.
Email: craicpub2@outlook.com
Mobile: +65 6702 3107
Working Hours: 9:00 – 18:00
We will determine whether the requested change is possible based on the processing status of the order.
A requested change may affect:
Product availability;
Product price;
Shipping charges;
Delivery timing;
Delivery address; or
Other order information.
Once an order has been processed or dispatched, changes may no longer be possible.
Nothing in this section limits any cancellation, return, refund, or other remedy required by applicable law.
7. Our Rights to Make Changes
We may make reasonable changes to our website, Products, product information, services, or these Terms when necessary to:
Comply with applicable laws or regulations;
Correct errors or inaccuracies;
Improve website functionality;
Address security or technical issues;
Reflect changes to our business operations; or
Update our policies and procedures.
Changes to these Terms will generally apply prospectively to future use of the website and future purchases.
Changes will not retrospectively remove or materially reduce rights arising from an order that has already been accepted where doing so would be contrary to applicable law.
8. Providing Our Products
Delivery Costs
Applicable shipping costs will be displayed during the ordering process or otherwise communicated before you complete your purchase.
For additional information, please refer to our Shipping Policy.
Delivery Timing
Where available, we will provide estimated processing and delivery information during the ordering process.
Estimated delivery dates are estimates unless expressly stated otherwise.
Delivery may be affected by:
Carrier delays;
Weather;
Customs procedures;
Incorrect delivery information;
Public holidays;
Transportation disruptions; or
Other circumstances outside our reasonable control.
Where we are contractually required to send Products and no specific time for sending has been agreed, applicable Singapore law may impose an obligation to send the Products within a reasonable time.
Delays Outside Our Reasonable Control
If circumstances outside our reasonable control cause a significant delay, we will make reasonable efforts to provide relevant information to affected customers.
Such circumstances may include:
Natural disasters;
Severe weather;
Transportation disruptions;
Carrier interruptions;
Government actions;
Customs restrictions;
Labour disruptions;
Internet or technology failures;
Public emergencies; or
Other circumstances beyond our reasonable control.
This section does not exclude any liability or remedy that cannot legally be excluded under Singapore law.
Delivery and Responsibility for Products
The parties’ rights and responsibilities concerning delivery, risk, acceptance, and ownership will be determined by the applicable contract and Singapore law.
Where applicable, the Sale of Goods Act 1979 contains statutory provisions concerning delivery and related matters.
Nothing in these Terms is intended to create a different legal rule where a mandatory statutory provision applies.
Ownership
Unless otherwise agreed or required by applicable law, ownership of Products will pass in accordance with the applicable contract and applicable Singapore law.
9. Your Rights to Cancel, Return, or End a Contract
Your rights to cancel, return, reject, obtain a repair or replacement, obtain a price reduction, or obtain a refund depend on:
The terms of the applicable contract;
The nature of the Product;
The circumstances of the purchase;
Any applicable voluntary return policy; and
Applicable Singapore law.
If a Product is defective, damaged, incorrectly supplied, or does not conform to the contract, you may have statutory rights and remedies.
For qualifying non-conforming goods, the Consumer Protection (Fair Trading) Act 2003 provides statutory remedies that can include repair or replacement and, in circumstances specified by law, reduction in the amount payable or rescission of the contract.
Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.
10. Changing Your Mind
Craicpub provides voluntary return procedures through our Return Policy.
A change-of-mind return is subject to the terms stated in the applicable Return Policy unless a different right is provided by applicable law.
Unless otherwise stated or required by law, Products returned under a voluntary change-of-mind policy may need to be:
Unused;
Unworn;
Unwashed;
In appropriate original condition;
Accompanied by applicable packaging and components; and
Suitable for resale.
Because our Products include Necklaces, Satin Scrunchies, and Earrings, certain Products may be subject to specific return conditions based on their nature and condition.
These voluntary return conditions do not override statutory rights relating to defective or non-conforming Products.
11. How to Request a Return, Cancellation, or Other Remedy
To request a return, cancellation, refund, repair, replacement, or other order-related remedy, please contact:
Email: craicpub2@outlook.com
Mobile: +65 6702 3107
Working Hours: 9:00 – 18:00
Please provide, where applicable:
Your name;
Order number;
Product information;
Reason for the request;
Photographs of the Product or packaging;
Relevant delivery information; and
Other supporting information reasonably required to investigate the matter.
Please do not send Products to our registered address unless Craicpub has specifically instructed you to do so.
12. Returning Products
When a return is approved or otherwise required, we will provide applicable return instructions.
Customers should package returned Products securely and retain shipping documentation and tracking information until the return has been fully processed.
For voluntary returns, return shipping costs may be the customer’s responsibility where stated in our Return Policy.
Where a Product is defective, damaged, incorrectly supplied, or otherwise subject to a statutory remedy, return arrangements and costs will be handled in accordance with applicable law and the circumstances of the claim.
We will not use a voluntary-return shipping rule to unlawfully restrict a statutory remedy.
13. Refunds
Where a refund is approved or legally required, it will generally be issued using the original payment method unless otherwise agreed or permitted by applicable law.
The time required for the refund to appear in your account may depend on your payment provider or financial institution.
Where permitted by law, certain non-refundable charges may be treated differently from the Product purchase price.
However, nothing in this section authorises Craicpub to withhold a refund or other remedy that is required under applicable Singapore law.
14. Exchanges
Craicpub may not offer direct exchanges for every Product.
Where a direct exchange is unavailable, an eligible customer may be required to return the original Product in accordance with the applicable Return Policy and place a new order, subject to availability.
This does not affect statutory rights relating to defective or non-conforming Products.
15. We May Suspend or Terminate an Order or Account
We may suspend or terminate an order or restrict access to an account where reasonably necessary if:
You materially breach these Terms;
Required payment is not completed;
Necessary information is not provided;
We reasonably suspect fraudulent or unauthorised activity;
Continued fulfilment would violate applicable law;
A Product becomes unavailable;
A technical or operational issue prevents fulfilment; or
Other legitimate circumstances require such action.
Where an order is cancelled after payment has been received and the cancellation is not caused by the customer’s breach, we will provide an appropriate refund or other remedy where required by the applicable contract or law.
16. If There Is a Problem With a Product
If you believe that a Product is:
Defective;
Damaged;
Incorrect;
Not as described;
Missing parts or components; or
Otherwise not in conformity with the contract,
please contact us as soon as reasonably practicable.
Email: craicpub2@outlook.com
Mobile: +65 6702 3107
Please provide your order number and, where appropriate, photographs or other information describing the issue.
We will review the matter and determine the appropriate response in accordance with the applicable contract, our policies, and Singapore law.
Where statutory consumer rights apply, those rights will not be excluded by our internal return procedures.
17. Price and Payment
Product Prices
Prices displayed on our website are intended to be the prices applicable at the time of purchase, subject to any applicable taxes, shipping charges, promotions, or obvious pricing errors.
Applicable charges will be displayed during checkout where required or applicable.
Pricing Errors
We make reasonable efforts to maintain accurate pricing information.
If an obvious or significant pricing error occurs and the order has not yet been fulfilled, we may contact you regarding the error.
Where legally permitted, we may cancel an order affected by an obvious pricing error and refund amounts already paid for the affected order.
We will not rely on a pricing-error provision to engage in misleading or unfair conduct.
The Consumer Protection (Fair Trading) Act 2003 prohibits unfair practices including conduct or omissions that may reasonably deceive or mislead consumers and false claims.
Payment
Available payment methods will be displayed during checkout.
Payment generally must be successfully authorised before an order can be processed or dispatched.
18. Third-Party Payment Providers
Payments may be processed by independent third-party payment providers.
When you use a third-party payment service, additional terms, conditions, and privacy practices may apply to that service.
Craicpub does not control the independent policies of third-party payment providers.
Customers should review the applicable terms and privacy information of the payment provider where appropriate.
19. Our Responsibility for Loss or Damage
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by Singapore law.
To the extent permitted by applicable law, Craicpub will not be liable for losses that were not reasonably foreseeable in the circumstances at the time the relevant contract was formed.
Any limitation of liability contained in these Terms is subject to applicable Singapore law, including legislation governing unfair or unreasonable contractual exclusions and limitations.
In particular, the Unfair Contract Terms Act 1977 places statutory restrictions on certain contractual terms that exclude or restrict liability and, in specified circumstances, requires contractual limitations to satisfy a reasonableness requirement.
Accordingly, nothing in these Terms is intended to exclude or restrict:
Liability that cannot legally be excluded;
Statutory consumer rights;
Remedies for non-conforming goods that cannot lawfully be excluded; or
Any other mandatory legal protection applicable to the transaction.
20. Personal Information
We collect, use, disclose, and otherwise process personal information in accordance with our Privacy Policy and applicable Singapore data protection laws.
Our Privacy Policy explains how personal information may be collected and used when you:
Visit our website;
Create or use an account, where available;
Place an order;
Make a payment;
Contact customer service; or
Otherwise interact with our website.
Please review our Privacy Policy for further information.
21. Intellectual Property
Unless otherwise stated, the website and its content, including:
Text;
Graphics;
Logos;
Photographs;
Product descriptions;
Designs;
Layouts;
Images;
Software; and
Other materials
are owned by, licensed to, or otherwise used lawfully by Craicpub or PRECLOT PTE. LTD.
You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing Products.
You must not, without appropriate authorisation:
Reproduce substantial portions of website content;
Copy or republish website materials;
Distribute website content commercially;
Modify or create derivative commercial materials;
Sell or commercially exploit website content; or
Systematically extract or reproduce website content.
Nothing in this section restricts any use permitted by applicable law.
22. Acceptable Use of the Website
You agree not to use the website to:
Violate applicable laws or regulations;
Attempt unauthorised access to website systems;
Interfere with website operation or security;
Introduce malicious code or harmful technology;
Misrepresent your identity;
Conduct fraudulent transactions;
Abuse promotional or discount systems;
Abuse ordering or payment systems;
Submit knowingly false information;
Systematically scrape website content for unauthorised commercial purposes; or
Interfere with other customers’ use of the website.
We may restrict or suspend access where reasonably necessary to protect our website, customers, business, or legal rights.
23. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, applications, payment services, shipping services, social-media services, analytics services, or other external resources.
Third-party services are not necessarily controlled by Craicpub.
Their terms, privacy practices, security arrangements, and availability may differ from ours.
Where appropriate, customers should review the relevant third-party terms and privacy policies.
Nothing in this section excludes liability that cannot legally be excluded.
24. Website Availability
We aim to keep our website available and functional, but we do not guarantee that the website will always be:
Available;
Uninterrupted;
Error-free;
Free from technical defects; or
Compatible with every device or browser.
Website availability may be affected by:
Maintenance;
Updates;
Hosting problems;
Internet outages;
Cybersecurity incidents;
Third-party services;
Technical failures; or
Other circumstances outside our reasonable control.
We may temporarily suspend or modify parts of the website where reasonably necessary.
25. Website Information and Accuracy
We make reasonable efforts to keep website information accurate and current.
However, website content may occasionally contain:
Typographical errors;
Pricing errors;
Product availability errors;
Outdated information;
Technical inaccuracies; or
Other inadvertent errors.
We may correct errors and update information where appropriate.
This provision does not authorise misleading representations or false claims and does not remove any consumer rights under applicable Singapore law.
26. No Reliance on General Website Information
Information provided on our website is intended primarily for general informational and shopping purposes.
Product information should be reviewed together with the applicable product listing, specifications, order information, and policies.
We do not guarantee that every item of general website information will always be complete, error-free, or continuously available.
Nothing in this section affects representations or contractual terms that form part of an accepted purchase contract or statutory rights that apply to the transaction.
27. Website Security
We use reasonable measures designed to maintain the security and functionality of our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the security of their own devices, accounts, passwords, and login credentials, where applicable.
If you believe that your account or personal information has been compromised, please contact us promptly.
28. Changes to These Terms
We may update these Terms from time to time.
The updated Terms will be published on our website with a revised “Last Updated” date.
Changes will generally apply prospectively to future use of the website and future purchases.
Where an order has already been accepted, the version of the Terms applicable to that transaction will generally continue to apply, subject to any mandatory legal requirements and any other terms expressly agreed between the parties.
29. Governing Law
These Terms are governed by the laws of Singapore, except to the extent that mandatory laws applicable to a particular consumer or transaction require otherwise.
Where a mandatory consumer protection law applies to a transaction, nothing in these Terms is intended to exclude or restrict the protections provided by that law.
The Consumer Protection (Fair Trading) Act 2003, Sale of Goods Act 1979, Unfair Contract Terms Act 1977, and other applicable Singapore legislation may apply depending on the nature and circumstances of the transaction.
30. Dispute Resolution
If you have a complaint or dispute concerning an order, Product, payment, delivery, or our website, we encourage you to contact us first so that we can attempt to resolve the matter informally.
Email: craicpub2@outlook.com
Mobile: +65 6702 3107
Working Hours: 9:00 – 18:00
When contacting us, please provide:
Your name;
Order number;
Relevant Product information;
Description of the issue; and
Supporting documents or photographs where applicable.
If a dispute cannot be resolved informally, either party may pursue remedies available under applicable Singapore law.
Nothing in these Terms requires a consumer to waive a statutory right or remedy that cannot legally be waived.
Where appropriate, consumers may also seek assistance from relevant Singapore consumer dispute-resolution or mediation channels.
31. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted, limited, or removed to the minimum extent necessary.
The remaining provisions will continue to apply to the extent permitted by law.
32. No Waiver
If Craicpub does not immediately enforce a provision of these Terms, this does not mean that Craicpub has permanently waived its right to enforce that provision later.
Any waiver must be interpreted consistently with applicable law.
33. Assignment
Craicpub may transfer or assign its rights and obligations under these Terms in connection with:
A merger;
Acquisition;
Corporate restructuring;
Sale of assets;
Transfer of business; or
Similar business transaction,
subject to applicable law.
You may not transfer your contractual rights or obligations without our prior written consent where such consent is legally required.
34. Entire Agreement
These Terms, together with:
Applicable product information;
Order information;
Shipping Policy;
Return Policy;
Privacy Policy;
Payment Policy; and
Other policies expressly incorporated into the purchasing process,
constitute the applicable terms governing your use of the website and your purchases from Craicpub.
If there is a conflict between these Terms and a mandatory provision of Singapore law, the mandatory legal provision will prevail.
If there is a conflict between these Terms and specific information expressly agreed during checkout for a particular order, the specific agreed information will apply to that order to the extent permitted by applicable law.
TERMS OF USE OF SITE
35. Our Site
https://craicpub.com/ is operated under the Craicpub brand by PRECLOT PTE. LTD.
The website provides information about Products, including:
Necklaces;
Satin Scrunchies; and
Earrings.
The website may also provide online purchasing, payment, order management, customer support, and other related functions.
36. Access to Our Site
Access to the website may be provided temporarily and may be subject to:
Maintenance;
Updates;
Technical limitations;
Security measures;
Hosting availability;
Third-party service availability; or
Other operational circumstances.
We may modify, suspend, or discontinue portions of the website where reasonably necessary.
We will not exclude liability or statutory rights where such exclusion is not permitted under applicable law.
37. Accuracy of Website Information
We make reasonable efforts to ensure that website information is accurate and current.
However, the website may occasionally contain:
Errors;
Omissions;
Outdated information;
Incorrect availability information;
Typographical errors; or
Technical inaccuracies.
We reserve the right to correct errors and update information where appropriate.
Where information relates directly to a customer’s accepted order, applicable contractual and statutory rights will continue to apply.
38. Intellectual Property Rights
All applicable intellectual property rights in website content belong to Craicpub, PRECLOT PTE. LTD., or their respective licensors, unless otherwise stated.
Unauthorised commercial copying, distribution, reproduction, modification, publication, or exploitation of website materials is prohibited except where permitted by applicable law.
Nothing in these Terms prevents any use of intellectual property that is legally permitted without the owner’s consent.
39. No Reliance on General Website Information
Information provided on the website is intended for general informational and shopping purposes.
Customers should review the relevant Product listing, specifications, pricing, checkout information, and applicable policies before placing an order.
Craicpub does not guarantee that every item of general website information will always be complete, error-free, or continuously available.
This section does not exclude contractual representations or statutory rights that cannot lawfully be excluded.
40. Website Security
We use reasonable technical and organisational measures designed to protect the website and its systems.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Customers should use reasonable precautions when accessing the website and should not provide account credentials or payment information to unauthorised persons.
41. Limitation of Website Liability
To the maximum extent permitted by applicable law, Craicpub is not responsible for losses resulting solely from temporary website interruptions, technical failures, or third-party services where such liability may lawfully be excluded.
However, nothing in these Terms excludes or restricts:
Liability that cannot legally be excluded;
Statutory consumer rights;
Contractual rights arising from an accepted order;
Remedies for non-conforming Products where applicable; or
Any other mandatory protection under Singapore law.
Any contractual exclusion or limitation is subject to applicable requirements concerning reasonableness and fairness.
42. Applicable Law and Jurisdiction
These website Terms and the use of the website are governed by the laws of Singapore, subject to mandatory laws that may apply to a particular transaction or consumer.
Subject to applicable law, disputes may be brought before the courts of Singapore having appropriate jurisdiction.
Nothing in this section prevents a consumer from exercising a mandatory legal right or remedy that cannot lawfully be restricted by a contractual jurisdiction clause.
43. Contact Information
If you have questions about these Terms of Service, please contact Craicpub:
Craicpub
Operated by: PRECLOT PTE. LTD.
Website: https://craicpub.com/
Domain: craicpub.com
Email: craicpub2@outlook.com
Mobile: +65 6702 3107
Working Hours: 9:00 – 18:00
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
When contacting us about an order, please include your order number where available.
Last Updated: August 27, 2026